Leading Technology and Service Provider
Netex Managed Services offers a one stop solution, covering every phase from consultation and procurement to operation and maintenance. At Netex, the value provided extends beyond experienced engineers, supported applications and product and service offerings. Our greatest asset is our commitment to building trusted relationships with our clients while providing a proactive support methodology. Netex works closely with each client to tailor a solution based on their individual needs, acknowledging that a one-size-fits-all solution is not effective. This makes it possible for the solution to evolve as a business develops.
Who We Are
Established in 1999, Netex is a leading technology solutions provider serving a broad range of medium to large clients in numerous industries across North America. Netex’ capabilities span from Custom Software Development, Network design and engineering, Network and security analysis, VPN deployment, VoIP design and deployment, hardware purchasing and lease financing, on-site and remote administration, installation services, training services, desktop services, application services and professional services.
We follow proven practices that allow for successful project completion and pride ourselves on delivering solutions that exceed customer expectations. We have experience working with a broad range of customers, from individuals to some of the world’s best known companies. We have products and solutions to ensure that your company will stay competitive, eliminate technical boundaries and increase efficiency in your organization.
Evaluation and Consultation
The relationship between Netex and our clients begins with consultation and evaluation. While not every business that Netex evaluates engages in a customer partnership, the discovery process provides information valuable to decision makers as they prepare for future technical needs.
Through consultation and a comprehensive network evaluation, clients will understand areas of concern. Netex then works with the client to determine an optimal solution for their needs. The solution could be a simple internal modification, a small tweak or change or a fully customized Netex solution.
The high level overview of the type of services offered by Netex includes, but isn’t limited to:
- end-user support
- network services
- hosting and backup
- remote support
- compliance testing
- spam and anti-virus
- disaster recovery
Netex’s primary objective is to solve issues before they become debilitating problems. Preventing issues is easier, safer and more cost effective than reacting to them. As a result, every Netex Managed Services client receives services based on a flat monthly rate with a committed number of hours of support each month. Operating within this structure, Netex takes every measure necessary to prevent any major issues.
The first step to issue prevention is stabilizing the client’s environment. Once stability is accomplished, Netex uses advanced monitoring tools and reporting mechanisms to ensure proper performance. Should issues arise, they are addressed immediately to avoid further problems. Whether Netex is working within an existing IT department or acting as a primary, comprehensive IT resource , clients can confidently rely on a full team looking out for their interests, both short and long term.
Monitor and control web activity
Uncontrolled web activity can impact productivity, lead to malware infections, increase costs and potential legal liabilities, as well as a bruised company image.
Netex WebMonitor delivers unique web filtering capabilities by combining application-based traffic filtering with a website categorization functionality.
Together they allow accurate control over what users are doing online and the applications they are using.
Manage bandwidth and internet usage
Browsing websites like YouTube® and spending time on social media sites like Facebook can take up a huge chunk of bandwidth.
Netex WebMonitor’s bandwidth control capabilities help administrators manage how that bandwidth is utilized and, in turn, reduce costs. Intuitive dashboards give a clear, detailed picture of how much bandwidth goes into productive activities, and how much of it is wasted on fruitless browsing. Then take full control over how it should be used.
Secure downloads and web browsing
Protecting the network against web-based threats is a major challenge for IT and security admins. Ignoring the dangers of online activity can lead to malware infections or data breaches. As a result organizations could incur heavy costs, poor productivity, downtime, compromised business-critical information and increased IT costs to repair the damage.
Don’t let your reputation be tarnished if you can prevent it. Netex WebMonitor scans downloads in real-time using up to 3 antivirus engines to ensure malware-free downloads.
Our Clients and Partners
The Netex Managed Services team has extensive experience and a proven track record in successfully designing, deploying, and operating many of the largest carrier and service provider hosting platforms in the world.
Netex Software has extensive experience and a proven track record in custom development of internet-based, distributed and stand-alone applications designed to meet your business requirements.