We take care of your IT so you can take care of your customers.
Focus on what you do best. Leave the IT to us.
Our flat-fee IT managed services program caps your costs while giving you unlimited upside.
Leave IT to us.
Our flat-fee IT managed services program removes the burden of managing IT.
Keep Business Humming
Edge Networks identifies and resolves IT issues lightning-fast — often before you even know there’s a problem
Reduce IT Costs
Reclaim unnecessary IT spend and eliminate surprise charges with our no-contract, flat-fee service.
Do Your Thing
Eliminate IT fire drills that distract you and your team from the things you’d rather be doing.
From architecting your everyday solutions to planning your future needs — we make IT happen.
Netex IT Precious Assets Framework
Back-end systems management, design and engineering.
IT hardware, software and services. Proactive technical support.
Thought leadership, IT project management and future needs
WORKING TOGETHER FOR A UNIFIED USER EXPERIENCE
Proactive Support
Netex’s primary objective is to solve your issues before they become debilitating problems. Preventing issues is easier, safer and more cost effective than reacting to them. With a fixed monthly fee, we both benefit when less issues arise, but you especially!
Help Desk
When your users encounter a technical problem, Netex certified technicians are ready and eager to listen and resolve the matter. Our technicians understand your business. They are technically certified and experienced servicing high performing organizations just like yours. And we do it with care.
Application Support
Device Management
Netex gathers and builds up a comprehensive history of our client’s systems, how they operate, and expected future life and performance of their technical infrastructure. We generate reports to track performance over extended periods that assist customers in making decisions about upgrading and replacing hardware and software. Because of these monitoring and reporting mechanisms, Netex clients can rely on us for proactive planning with solutions they can trust.
TRANSFORMING YOUR BUSINESS TOWARDS A BRIGHTER FUTURE
TECHNOLOGY STEWARDSHIP
Strategic IT Planning
Executive IT Leadership
Project Management
Software Development
STRATEGIC LEADERSHIP
IT Roadmapping
Make smarter technology investments today and plan for the future with Netex Networks IT road-mapping services. We guide you to IT decisions that will shape a brighter future.
Thought Leadership
Project Management
IT projects are complex with lots of moving parts and potential pitfalls. Focus on your core business needs; let Netex orchestrate all the processes and keep your projects on schedule.
R & D
When you’re planning an IT project, it pays to have an experienced, unbiased partner to help you research and develop the perfect solution. Netex Networks is vendor-agnostic, which means we recommend solutions that fit your business — not ours.
WORKING TOWARDS A BETTER FUTURE
TECHNOLOGY LEADERSHIP
IT Roadmapping
Thought Leadership
Project Management
R&D
HOW IT WORKS
STEP 1
Engage
Engage with our team.
STEP 1
Plan and Go
Build a plan and execute.
STEP 1
Rest Assured
Uplift your workday by ensuring IT runs smooth.
"One phone call, done!"
“I don’t believe some of the bigger providers know what customer service means, but with Edge, it’s one of the absolute strong points. I have one phone call and you can’t beat it when you know who’s on the other side of the phone.”
Brett Fisher, MT Hood Skibowl
Evaluation and Consultation
The relationship between Netex and our clients begins with consultation and evaluation. While not every business that Netex evaluates engages in a customer partnership, the discovery process provides information valuable to decision makers as they prepare for future technical needs.
Through consultation and a comprehensive network evaluation, clients will understand areas of concern. Netex then works with the client to determine an optimal solution for their needs. The solution could be a simple internal modification, a small tweak or change or a fully customized Netex solution.
The high level overview of the type of services offered by Netex includes, but isn’t limited to:
- end-user support
- monitoring
- network services
- hosting and backup
- remote support
- compliance testing
- spam and anti-virus
- procurement
- disaster recovery
Proactive Support
Netex’s primary objective is to solve issues before they become debilitating problems. Preventing issues is easier, safer and more cost effective than reacting to them. As a result, every Netex Managed Services client receives services based on a flat monthly rate with a committed number of hours of support each month. Operating within this structure, Netex takes every measure necessary to prevent any major issues.
The first step to issue prevention is stabilizing the client’s environment. Once stability is accomplished, Netex uses advanced monitoring tools and reporting mechanisms to ensure proper performance. Should issues arise, they are addressed immediately to avoid further problems. Whether Netex is working within an existing IT department or acting as a primary, comprehensive IT resource , clients can confidently rely on a full team looking out for their interests, both short and long term.
Managed Antivirus
Managed Antivirus
Uncontrolled web activity can impact productivity, lead to malware infections, increase costs and potential legal liabilities, as well as a bruised company image.
Netex WebMonitor delivers unique web filtering capabilities by combining application-based traffic filtering with a website categorization functionality.
Together they allow accurate control over what users are doing online and the applications they are using.
Web Monitor
Manage bandwidth and internet usage
Browsing websites like YouTube® and spending time on social media sites like Facebook can take up a huge chunk of bandwidth.
Netex WebMonitor’s bandwidth control capabilities help administrators manage how that bandwidth is utilized and, in turn, reduce costs. Intuitive dashboards give a clear, detailed picture of how much bandwidth goes into productive activities, and how much of it is wasted on fruitless browsing. Then take full control over how it should be used.
Secure Backup
Secure downloads and web browsing
Protecting the network against web-based threats is a major challenge for IT and security admins. Ignoring the dangers of online activity can lead to malware infections or data breaches. As a result organizations could incur heavy costs, poor productivity, downtime, compromised business-critical information and increased IT costs to repair the damage.
Don’t let your reputation be tarnished if you can prevent it. Netex WebMonitor scans downloads in real-time using up to 3 antivirus engines to ensure malware-free downloads.
